Setting and Reviewing HSQE Objectives

ISO 9001:2015 Clauses 6.2 & 6.2.1 · ISO 14001:2015 Clause 6.2 · ISO 45001:2018 Clause 6.2 — HSQE objectives and planning to achieve them

Procedure overview

A M Water Services sets and reviews annual Health, Safety, Quality and Environmental (HSQE) objectives that are consistent with the integrated HSQE policy (POL_HSQE_00), measurable, and aligned with operational reality. Objectives are reviewed at the annual Management Review (SOP 6.4); performance against the previous year's objectives drives the decision to set new ones, continue partially-complete ones, or replace them. Where an objective has not been achieved, the reasons are determined and the objective is either rolled forward or closed with rationale. Approved objectives are recorded in the Register of HSQE Objectives & KPIs (APP_11) and retained per SOP 4.7 Control of Records. Currency is maintained through the routine HSQE compliance cycle — weekly Director / HSQE compliance calls and monthly Onyx site visits.

Setting and Reviewing HSQE Objectives — Process Flow

Directors

Aaron Mason (MD)
Leanne Mason (Director)

Annual Review

Hold Management Review meeting at least annually

SOP 6.4 Management Review

Review performance of current annual HSQE objectives and targets

All current HSQE objectives and targets achieved?

Determine reasons why annual HSQE objective(s) were not achieved

Yes

Proceed to setting new objectives

Determine if incomplete HSQE objectives still have a high priority and should be continued or replaced with new objectives

Carry forward priority objectives into the new annual cycle

Director (MD)

Aaron Mason

Set & Allocate

Establish new SMART annual HSQE objectives (Specific, Measurable, Achievable, Realistic, Time-bound)

Allocate responsibilities and due dates for implementation and achievement

Communicate HSQE objectives to all levels of the workforce

SOP 2.2 Communication, Consultation & Worker Participation

Record approved objectives in the HSQE Objectives & KPIs register

APP_11 HSQE Objectives & KPIs

Site Supervisor & Operatives

Jason May (Supervisor)
Team Leaders · Operatives

Implement & Monitor

Monitor implementation and evaluate results of HSQE objectives at regular management meetings

Update HSQE objectives and implementation plans as appropriate

Retain HSQE objectives and implementation plans

SOP 4.7 Control of Records

Process / Activity

Decision Point

Document / Cross-reference

Approval / Conformance

Rework / Issue

SMART criteria for HSQE objectives

Every HSQE objective issued under this procedure must be: Specific (clearly defined with named owner), Measurable (numeric target or pass/fail criterion), Achievable (resourced and within AMWS control), Realistic (consistent with operational capacity and the HSQE policy), and Time-bound (completion date, reporting cadence). Objectives that fail any SMART test are returned for redrafting before issue. The set of objectives, taken as a whole, must address all three management standards (ISO 9001 quality, ISO 14001 environmental, ISO 45001 occupational health and safety) and reflect both the legal obligations recorded in APP_10 and the significant risks recorded in APP_05.

Setting and Reviewing HSQE Objectives

Setting and Reviewing HSQE Objectives — Process Flow

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