A M Water Services tracks re-certification dates against the Training Matrix (APP_12) and prepares a monthly report listing certifications expiring in the coming 90 days. The Site Supervisor identifies whether new training or refresher training is required for each upcoming expiry and, where required, sources an appropriate course from approved training providers. Delegates are enrolled, attend the course, and on return brief the wider team via a toolbox talk on what was learned. Course certificates are scanned and filed in the individual's HR file; training records are updated in the Training Matrix. Records are retained per SOP 4.7. SOP 4.3 is the operational delivery arm of SOP 4.2 Competencies and Training; the annual training plan and budget approved under SOP 4.2 funds the training events delivered through this SOP.