A M Water Services Ltd — Integrated Management System

SOP 5.4 Emergency Preparedness & Response

Issue 3 | 1 May 2026
Document ReferenceSOP_5.4
Issue Number3
Issue Date01/05/2026
Next Review01/05/2027
Approved ByAaron Mason, Director
Controlled ByAaron / Leanne Mason · Sean Ashton

Emergency Preparedness & Response

ISO 14001:2015 Clause 8.2 · ISO 45001:2018 Clause 8.2 · Regulatory Reform (Fire Safety) Order 2005 — Emergency preparedness, response and testing

Procedure overview
A M Water Services identifies potential emergency situations across its operations — trench collapse, asbestos exposure, gas main strike, electric strike, water main strike causing flooding, vehicle incident, fire, medical emergency, environmental release — and maintains a planned response for each. Plans cover first aid (per SOP 8.3), fire (per SOP 8.15), business continuity (Business Continuity Plan held by the Directors), and incident reporting (per SOP 8.1). Emergency arrangements are communicated to all workers via induction and toolbox talks (SOP 2.2), and shared with contractors, visitors, emergency response services and government authorities as appropriate. Plans are tested through periodic exercises (annual desktop minimum, plus practical drills where role-specific competence is required); outputs from each test feed back into plan revision. Records of plans, exercises and any actual emergency response are retained per SOP 4.7.

Emergency Preparedness & Response — Process Flow

Directors & HSQE Consultant
Aaron Mason (MD)
Leanne Mason (Director)
Sean Ashton
Identify & Plan
Identify potential emergency situations across all AMWS operations
Take into account needs and capabilities of all relevant interested parties; ensure their involvement, as appropriate, in the development of the response
Establish planned response(s) covering first aid, fire management, business continuity and incident notification
First Aid response — per First Aid Risk Assessment
SOP 8.3 First Aid
Fire response — per Fire Risk Assessment
SOP 8.15 Fire
Business Continuity response — per BCP
Business Continuity Plan
Site Supervisor & HSQE Consultant
Jason May (Supervisor)
Sean Ashton
Communicate & Train
Communicate planned response and provide relevant information to all workers on their duties and responsibilities
SOP 2.2 Communication
Arrange and provide training for emergency response (FAW, fire warden, spill kit deployment as applicable)
Communicate relevant information to contractors, visitors, emergency response services and government authorities as appropriate
Directors & HSQE Consultant
Aaron Mason (MD)
Leanne Mason (Director)
Sean Ashton
Test & Improve
Arrange and carry out periodic testing and exercising of planned response capability (annual desktop minimum)
Record outputs from each periodic test
SOP 4.7 Control of Records
Evaluate performance and revise planned response — mandatory after testing identifies a gap and after any actual emergency event
Process / Activity
Document / Cross-reference
Continue / Approve
Revise / Improve
Emergency response sequence — the on-site rule
When an emergency occurs on an AMWS site or facility, the on-site response sequence is: (1) Make safe — remove people from immediate danger; isolate plant/services if competent and safe to do so; do not enter a contaminated or collapsed area without rescue capability. (2) Call for help — 999 for life-threatening, fire, or significant environmental release; client emergency line for service strikes (gas: National Gas Emergency 0800 111 999; electric: regional DNO line; water: client emergency line). (3) First aid — trained First Aider takes the lead on casualty management; do not move a casualty unless leaving them in place creates greater danger. (4) Notify Directors immediately — Aaron Mason, then Leanne Mason. (5) RIDDOR check — the MD or HSQE Consultant determines RIDDOR applicability per SOP 8.1; statutory clock starts at the moment of injury or incident, not at the moment AMWS hears about it. (6) Preserve the scene and evidence — pending investigation under SOP 8.1. (7) BCP activation if the incident threatens AMWS operational continuity (loss of yard, loss of key plant, loss of key personnel).