A M Water Services Ltd — Integrated Management System

SOP 6.4 Management Review

Issue 3 | 1 May 2026
Document ReferenceSOP_6.4
Issue Number3
Issue Date01/05/2026
Next Review01/05/2027
Approved ByAaron Mason, Director
Controlled ByAaron / Leanne Mason · Sean Ashton

Management Review

ISO 9001:2015 Clause 9.3 · ISO 14001:2015 Clause 9.3 · ISO 45001:2018 Clause 9.3 — Top management review of the integrated management system

Procedure overview
A M Water Services holds a formal Management Review of the Integrated Management System at least annually. The review is convened by the Directors with the HSQE Consultant in attendance and considers a structured set of inputs covering the status of actions from previous reviews, changes in external/internal issues, compliance status, monitoring & measurement results, audit results, performance of suppliers, status of risks & opportunities, and improvement opportunities. Outputs are decisions on the continuing suitability, adequacy and effectiveness of the IMS, plus actions for amendment and continual improvement that are allocated to action owners and tracked through SOP 7.2. The annual Management Review formalises the conclusions of a continuous compliance cycle — weekly Director / HSQE compliance calls and monthly Onyx site visits — rather than serving as the primary review mechanism. Records are retained per SOP 4.7.

Management Review — Process Flow

Directors & HSQE Consultant
Aaron Mason (MD)
Leanne Mason (Director)
Sean Ashton
Convene & Review Inputs
Arrange annual Management Review meeting; notify Directors and HSQE Consultant of date and arrangements
Attend annual Management Review meeting (Aaron, Leanne, Sean as standing attendees)
Review all input requirements (see Inputs admonition below) and identify amendments / improvement opportunities to the MS
Directors
Aaron Mason (MD)
Leanne Mason (Director)
Decide & Allocate
Produce minutes of Management Review meeting outputs on the Management Review Agenda & Minutes template
Management Review Agenda & Minutes
Update Non Conformance Log with amendments / continual improvement opportunities from review
Allocate amendments, corrective actions and improvement opportunities to action owners
Track amendments / continual improvement opportunities
SOP 7.2 Continual Improvement
Action Owners
Aaron / Leanne Mason
Jason May (Supervisor)
Sean Ashton (HSQE)
Implement & Refresh BMS
Carry out amendments / continual improvement actions allocated
Inform Directors and HSQE Consultant when actions have been implemented / completed
Review impact on the BMS and update affected manuals, policies, SOPs, registers
Review, update and re-issue HSQE policies as required
Review and update HSQE objectives (per SOP 3.4)
Review and update Risk & Opportunity Register (APP_05)
Review and update Context & Interested Parties (APP_01)
Communicate findings / outputs of Management Review to staff (per SOP 2.2)
Process / Activity
Document / Cross-reference
BMS Refresh
Mandatory inputs and outputs (ISO 9001 / 14001 / 45001 ยง9.3)
The standards specify the inputs that must be considered and the outputs that must be recorded. Auditors will check the minutes against this list directly.
Required inputs (must be considered)Required outputs (must be recorded)
Status of actions from previous management reviewsConclusions on continuing suitability, adequacy and effectiveness of the IMS
Changes in external and internal issues relevant to the IMSDecisions related to continual improvement opportunities
Information on HSQE performance (KPIs, NCRs, incidents, near misses, audit findings — from SOP 6.1)Decisions on any need for changes to the IMS
Adequacy of resources (people, plant, training, finance)Resource needs identified
Communications from interested parties (clients, regulators, employees, contractors)Improvement opportunities prioritised and assigned to owners with target dates
Status of risks and opportunities (APP_05)Implications for strategic direction of the organisation
Internal audit results (SOP 6.2) and inspection / tour findings (SOP 6.3)Communicated outputs to all interested parties as appropriate
Compliance evaluation (SOP 3.3) and customer satisfaction (SOP 2.1)Re-issued / revised policies and updated objectives
Performance of external providers (SOP 5.3)Updated Risk & Opportunity Register and Context & Interested Parties
Worker consultation outputs (SOP 2.2)Records of the review meeting retained per SOP 4.7