Accident, Incident and Near Miss Reporting & Investigation

ISO 45001:2018 Clauses 10.1 & 10.2 · RIDDOR 2013 (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) — Incident reporting and investigation

Procedure overview

A M Water Services reports and investigates every accident, incident, near miss and identified hazard. The first responder makes the scene safe, ensures any injured party receives first aid, and informs the Site Supervisor and HSQE Consultant immediately by phone or email with the basic facts. Within 24 hours the event is logged on the incident reporting register. The Managing Director or HSQE Consultant determines RIDDOR applicability against the schedule of fatalities, specified injuries, dangerous occurrences and reportable diseases; where reportable, the HSE is notified by phone as soon as possible and the F2508 (or F2508A for diseases) is filed online within 10 days. Investigation identifies immediate and root causes through evidence preservation, photographs, witness statements and documentation review (RAMS, permits, training records). The investigation report is approved by the Directors and recommendations are implemented through SOP 7.1. Trends are reported at every monthly compliance call and at the annual Management Review. Records are retained per SOP 4.7 for 3 years (RIDDOR records) or 40 years (occupational disease).

Accident, Incident & Near Miss Reporting — Process Flow

First Responder & Site Supervisor

Operative on scene
Jason May (Supervisor)

Report & Contain

Accident, incident or near miss occurs — or hazard identified

Make scene safe; if safe to do so, deal with the event — ensure any injured party receives first aid (per SOP 8.3)

Inform Site Supervisor and Sean Ashton (HSQE Consultant) immediately by phone or email with basic facts

Contain the scene; recover non-perishable evidence first to minimise contamination or loss

Obtain photographs of the scene; note environmental conditions (weather, light, ground state)

Enter accident, incident or near miss details on the Incident Reporting Register within 24 hours

Incident Report Form

Investigator

Sean Ashton (HSQE Consultant)
Aaron Mason (MD)

RIDDOR Triage & Investigate

RIDDOR-reportable?

Yes

Notify HSE by phone ASAP for fatality or specified injury; submit F2508 online within 10 days; F2508A for reportable disease

Internal investigation only — no statutory notification

Review relevant documentation: site-specific work instructions, permits, RAMS (per SOP 5.1), COSHH assessments, training records

Obtain written witness statements from witnesses and persons working in the area

Undertake interviews of person(s) involved or witnesses where required

Undertake comprehensive investigation identifying immediate and root causes; produce investigation report

Submit investigation report to Directors for approval

Incident Investigation Report

Directors

Aaron Mason (MD)
Leanne Mason (Director)

Approve & Close

Investigation report approved?

Submit comments back to investigator; review and amend

Yes

Approve report; authorise corrective actions

Ensure recommendations are implemented and closed out (tracked via SOP 7.1)

Review accident, incident and near miss reports at monthly compliance calls and at annual Management Review (per SOP 6.4)

Process / Activity

Decision Point

Document / Cross-reference

Approve / Internal

RIDDOR / Escalate

RIDDOR 2013 reporting triggers and statutory timescales

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 require AMWS to report specified events to the HSE. The MD or HSQE Consultant determines applicability on receipt of the basic facts.

Reportable event	Notification timescale	Form
Fatality at work	Notify HSE immediately by phone (0345 300 9923 in working hours; ICC 0151 922 9235 outside)	F2508 within 10 days
Specified injury per RIDDOR Schedule 1 (fractures other than fingers/thumbs/toes; amputation; permanent vision loss; crush injuries to head/torso; serious burns; scalpings; loss of consciousness from head injury or asphyxia; injury arising from work in enclosed space)	Notify HSE without delay; submit form within 10 days	F2508 within 10 days
Over-7-day absence (worker incapacitated for normal duties for more than 7 consecutive days, not counting day of accident)	Submit within 15 days of accident	F2508 within 15 days
Dangerous occurrence per RIDDOR Schedule 2 (collapse of structure, plant failure, gas/electric/water service contact, asbestos exposure, biological release, etc.)	Notify HSE without delay; submit form within 10 days	F2508 within 10 days
Occupational disease per RIDDOR Schedule 1 (HAVS, occupational dermatitis, occupational asthma, occupational cancer including mesothelioma, hand-arm syndromes, etc.) — on receipt of medical certificate	Submit on receipt of written diagnosis	F2508A within 10 days
Member of public injury requiring hospital treatment	Submit within 10 days	F2508 within 10 days

The statutory clock starts at the moment of injury or the moment of confirmed diagnosis, not the moment AMWS hears about it. Failure to report is a criminal offence under RIDDOR. Records of all RIDDOR-reportable events are retained for at least 3 years from date of last entry; occupational disease records are retained for 40 years per the Control of Asbestos / COSHH retention requirements.

Accident, Incident and Near Miss Reporting & Investigation

Accident, Incident & Near Miss Reporting — Process Flow

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