Issue 2 described the office administrator post as currently vacant. That was wrong on both counts. Joanne Graham has been the Admin Assistant throughout, and Laura Walden joined on 8 June 2026 as Finance & Compliance Assistant — an additional role, not a replacement. The post was never vacant; the assessment described a vacancy that did not exist while omitting a second person who did. Both are now named as persons at risk. No control, score or action changed — the exposed population is the same and is now described accurately. The review anniversary is unchanged at 04/09/2027.
Manual handling in the office and yard environment — stationery and consumable deliveries, PPE and materials stock, archive boxes, and small items moved in and out of the yard store. Handling of pipe, fittings and aggregate on operational sites is controlled through SOP 8.2 and the field risk assessments on the Van Packs portal.
Northampton Office (Unit 1), Unit 2C Stour Road and the yard.
| Hazard | Existing controls | Initial | Additional controls | Residual | ||||
|---|---|---|---|---|---|---|---|---|
| S | L | R | S | L | R | |||
| Back or shoulder injury lifting stationery, paper or consumable deliveries | Deliveries broken down into smaller loads before being carried; sack truck available at the yard; POL_HSQE_18 Manual Handling | 3 | 2 | 6 | Lyreco and similar deliveries left in the original cartons and split at the point of use; anything over 20 kg is a two-person lift or waits for the sack truck | 2 | 1 | 2 |
| Injury handling PPE and consumable stock in the yard store | Stock kept between knee and shoulder height; only empty packaging is stored above shoulder height; racking loading checked at the monthly Onyx site visit | 3 | 2 | 6 | Heavier stock kept between knee and shoulder height; store layout reviewed at the monthly Onyx site visit | 2 | 1 | 2 |
| Injury moving archive boxes and paper records | The IMS portal is the master record and paper archiving has stopped; retained boxes are kept below 15 kg and stored below shoulder height | 2 | 2 | 4 | None — the volume of paper handled is small and falling | 2 | 2 | 4 |
| Injury while assisting a third-party delivery driver | Delivery drivers unload their own vehicles; AMWS staff do not operate tail-lifts or work on another operator's vehicle | 3 | 2 | 6 | Expectation stated explicitly to staff and to regular suppliers — AMWS staff do not unload third-party vehicles | 2 | 1 | 2 |
| Awkward posture reaching into racking or low-level storage | Step stool available in the yard store; frequently used stock kept between knee and shoulder height | 2 | 2 | 4 | None beyond the housekeeping and layout checks already in place | 2 | 2 | 4 |
| Manual handling training not reaching office-based staff | SOP 8.2 Manual Handling; manual handling toolbox talk delivered on the rolling programme in August 2026 | 3 | 2 | 6 | Office-based staff and the admin post included in the manual handling toolbox talk rather than it being issued to field teams only | 2 | 1 | 2 |
This document is maintained under AMWS's continuous-compliance model. Substantive revisions are reviewed and signed off by the Directors at the standing weekly Director / HSQE compliance call (Sean Ashton, Onyx + Leanne Mason). Currency, cross-references and minor edits are checked at the monthly Onyx site visit. The annual Management Review (September) provides the strategic-level confirmation. Compliance is therefore continuous, not gated on a single annual meeting.