APP_21 — Non-Conformance & Corrective Action Register

Corrective actions raised against the management system by the internal audit cycles and the Management Review, each generated from its own corrective action report. Operational and equipment NCRs are held on the live register kept at the office by Leanne Mason.

Open APP_21 Non-Conformance & Corrective Action Register

Two registers, two purposes

This register holds findings raised against the management system — internal audits, the certification body, management review and document-control checks — and is how AMWS demonstrates continual improvement under Clause 10.

The Non-conformance Log is the office record kept by Leanne Mason, covering operational and equipment non-conformances as they arise on the job. It is referred to here by name because the office keeps its own file numbering, which this appendix does not change. The current file is obtained from Leanne Mason on request.

The two do not duplicate each other. Where an operational non-conformance reveals a weakness in the management system itself, it is raised here as well and tracked to closure.