Corrective Action Report 018

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202513-02
Date: 01/10/2025
CAR ID: CAR-2025-018 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Management Review / Worker Consultation
Requirement/Clause No.(s): ISO 45001:2018 - Clause 9.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Worker consultation exists through toolbox talks and site visits but input not systematically captured and presented as part of management review inputs.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Create feedback capture form (30/11/2025)
2. Designate team representatives (15/12/2025)
3. Include worker input in review agenda (From January 2026)

Root Cause

Primary Cause: Informal feedback channels not documented  Contributing Factors: Small team size enabling direct communication

Proposed Corrective Action

1. Implement simple feedback log.
2. Summarise monthly for management review.
3. Demonstrate worker participation in decision-making.

Verification

1. [ ] Evidence of worker feedback in three consecutive management reviews.
2. [ ] Actions taken based on worker input.

Recommendations

1. Worker suggestion scheme
2. Safety representative role
3. Quarterly workforce meetings

Feedback & Acknowledgments

Workers appreciate formal channel for input to management.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	01/10/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	01/10/2025

Corrective Action Close Out

Target Completion: 31/12/2025

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN