Corrective Action Report 002¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202602-01
Date: 29/04/2026
CAR ID: CAR-2026-002
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Planning / Environmental Aspects
Requirement/Clause No.(s): ISO 14001:2015 - Clause 6.1.2
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Rolled forward from CAR-2025-003. APP_06 Aspects 1 (Emissions) and 9 (Energy Use) are now explicitly cross-referenced to APP_05 risks and to APP_11 KPI E3. The remaining 12 aspects in APP_06 (Waste, Spillages, Noise, Dust, Water Use, Chemical Use, Habitat Disturbance, Material Storage, Traffic Impact, Asbestos, plus the two [NEW 2026] additions Climate Adaptation and PFAS) have not yet received the same cross-referencing treatment.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Extend APP_06 ↔ APP_05 cross-references across all 14 aspects (31/08/2026)
Root Cause¶
Primary Cause: The 2025–26 rebuild cross-referenced the two highest-materiality aspects first; completing the remaining 12 is a completeness exercise. Contributing Factors: Aspect register expanded to 14 with the two [NEW 2026] additions.
Proposed Corrective Action¶
- Add explicit APP_05 risk references to each of the remaining 12 aspects.
- Confirm each aspect's link to the relevant APP_11 KPI where one exists.
Verification¶
- [x] All 14 APP_06 aspects carry an explicit APP_05 cross-reference.
- [x] Spot-check confirms the references resolve correctly.
Points noted¶
- Do this in the same pass as the post-audit APP_06 annual review (due 04/07/2026).
- Keep the cross-reference inline in the aspect row for auditor sampling.
Feedback & Acknowledgments¶
Raised by the 2026 internal-audit cycle (IA202602). Owner and target agreed at the standing weekly Director / HSQE compliance call.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 29/04/2026 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 29/04/2026 |
Corrective Action Close Out¶
Target Completion: 31/08/2026
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 09/09/2026 |
| Verification By | S. Ashton | HSQE Consultant | 09/09/2026 |
Closure¶
APP_06 Issue 4 cross-references every aspect to the APP_10 entry that drives its action and to the corresponding APP_05 risk. The 09/09/2026 cross-reference pass added a Related documents thread to all 97 controlled documents, so the links run both ways. This also closes the substance of CAR-2025-003 and CAR-2025-015.
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 09/09/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | All 14 APP_06 aspects carry an explicit APP_05 cross-reference. | Met | APP_06 Issue 4 carries an explicit APP_05 cross-reference on every aspect. |
| 2 | Spot-check confirms the references resolve correctly. | Met | The system-wide cross-reference pass of 09/09/2026 checked and added a Related documents section across every controlled document. |
Verified by Sean Ashton, HSQE Consultant, on 09/09/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.
Recorded in APP_21, which is the controlled non-conformance register.
Status: CLOSED 09/09/2026 — owner Sean Ashton; target close was 31/08/2026