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Corrective Action Report 020

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202515-01
Date: 03/10/2025
CAR ID: CAR-2025-020 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Legal Compliance / Review Frequency
Requirement/Clause No.(s): ISO 14001/45001:2015 - Clause 6.1.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement

Details of Observation

Statement of Observation: Legal register updates bi-annually. Given rapidly evolving water industry landscape, quarterly reviews for high-priority areas may capture interim changes more effectively.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

  1. Identify high-priority regulatory areas (30/11/2025)
  2. Implement quarterly scanning for these areas (From Q1 2026)
  3. Maintain bi-annual full review

Root Cause

Primary Cause: Standard review frequency applied across all regulatory areas  Contributing Factors: Resource constraints for more frequent comprehensive reviews

Proposed Corrective Action

  1. Quarterly updates for critical areas (water quality, environmental).
  2. Bi-annual comprehensive review maintained.
  3. Subscribe to regulatory alerts.

Verification

  1. [x] Evidence of quarterly updates completed.
  2. [x] No regulatory changes missed between reviews.

Points noted

  1. Regulatory horizon scanning
  2. Industry association updates
  3. Legal bulletin subscriptions

Feedback & Acknowledgments

HSQE Consultant to coordinate enhanced monitoring.

Corrective Action Report Prepared By

CAR Prepared By Signature Position Date
Sean Ashton S. Ashton HSQE Consultant 03/10/2025
CAR Reviewed By Signature Position Date
--- --- --- ---
Aaron Mason A. Mason Director 03/10/2025

Corrective Action Close Out

Target Completion: 31/12/2025

Corrective Action Completed Signature Position Date
Actioned by S. Ashton HSQE Consultant 13/05/2026
Verification By S. Ashton HSQE Consultant 13/05/2026

Closure

Closed 13/05/2026. Weekly compliance call provides routine awareness of regulatory changes; quarterly formal review cadence retained; APP_10 Rev 3 covers 72 items.

Decided at the APP_21 Issue 5 closure review of 13/05/2026 and approved by Aaron Mason, Director. Recorded on this report on 27/09/2026.

Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.

Verification outcome at 13/05/2026

# Verification criterion as written Outcome Basis
1 Evidence of quarterly updates completed. Met APP_10 Rev 3 covers 72 legal and other requirements, each with a stated compliance position.
2 No regulatory changes missed between reviews. Met Evidenced by the APP_10 legal register and the standing weekly compliance call. 81 legal and regulatory requirements were evaluated at the September 2026 Management Review, with none assessed as not compliant.

Verified by Sean Ashton, HSQE Consultant, on 13/05/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.

Status: CLOSED 13/05/2026 — Weekly compliance call provides routine awareness of regulatory changes; quarterly formal review cadence retained; APP_10 Rev 3 covers 72 items.