Risk Assessment: Stress & Wellbeing¶
Document Reference: RA_HO_08
Issue Date: 04/07/2025
Review Date: 04/07/2026
Assessed By: HSQE Consultant
Approved By: Aaron Mason
Task/Activity¶
Managing work-related stress and promoting mental wellbeing
Location¶
All work environments
Persons at Risk¶
- All staff
- Particularly: Remote workers, managers, client-facing staff
Hazards and Controls¶
| Hazard | Existing Controls | S | L | R | Additional Controls | S | L | R |
|---|---|---|---|---|---|---|---|---|
| Work-related stress | EAP service, flexible working | 3 | 3 | 🟡 9 | Stress risk assessments, workload reviews | 2 | 2 | 🟢 4 |
| Burnout | Workload monitoring, regular breaks | 3 | 3 | 🟡 9 | Mental health first aiders, resilience training | 2 | 2 | 🟢 4 |
| Mental health issues | Support services, open culture | 3 | 3 | 🟡 9 | Wellbeing workshops, proactive interventions | 2 | 2 | 🟢 4 |
| Poor work-life balance | Flexible hours, remote working | 3 | 3 | 🟡 9 | Right to disconnect, time boundaries | 2 | 2 | 🟢 4 |
| Lack of support | Line manager training, HR support | 3 | 2 | 🟡 6 | Mentoring program, peer support groups | 2 | 2 | 🟢 4 |
| Financial worries | Salary advance scheme, EAP | 3 | 2 | 🟡 6 | Financial wellbeing support, salary review | 2 | 2 | 🟢 4 |
| Bullying and harassment | Dignity at work policy, reporting | 3 | 2 | 🟡 6 | Anonymous reporting, regular surveys | 2 | 1 | 🟢 2 |
| Change fatigue | Change management process, communication | 2 | 3 | 🟡 6 | Change champions, feedback loops | 2 | 2 | 🟢 4 |
PPE Requirements¶
- Not applicable
Training Requirements¶
- Stress awareness
- Mental health first aid
- Resilience building
- Manager training
- EAP service awareness
- Conflict resolution
Emergency Procedures¶
- Crisis support line
- Mental health first aiders
- Occupational health referral
- Return to work support
- External counselling services
- Emergency time off
Monitoring¶
- Absence data analysis
- Exit interview feedback
Risk Assessment Summary¶
Risk Scoring Matrix¶
- Severity (S): 1=Negligible, 2=Minor, 3=Serious, 4=Catastrophic
- Likelihood (L): 1=Remote, 2=Unlikely, 3=Likely, 4=Almost Certain
- Risk Rating: 🟢 Low (1-5), 🟡 Medium (6-11), 🔴 High (12-16)
Document Control¶
- All risk assessments reviewed annually
- Update following incidents or changes
- Approved by senior management
- Communicated to all relevant parties
Related Documents¶
- APP_07 Hazard Identification Log
- MAN01_INTEGRATED MANAGEMENT SYSTEM (IMS) MANUAL
- APP_12 Training Matrix
These Risk Assessments form part of A M Water Services Limited's Integrated Management System and should be read in conjunction with the IMS Manual (MAN_01) and relevant Standard Operating Procedures.