Corrective Action Report 019¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202514-01
Date: 02/10/2025
CAR ID: CAR-2025-019
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Corrective Actions / Trend Analysis
Requirement/Clause No.(s): ISO 9001/14001/45001:2015 - Clause 10.2
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Trend analysis performed but not formally reported outside management review meetings, limiting proactive improvement opportunities.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Create quarterly trend report format (31/12/2025)
- Schedule quarterly analysis sessions (From Q1 2026)
- Distribute reports to leadership team
Root Cause¶
Primary Cause: Annual reporting cycle deemed sufficient Contributing Factors: Low volumes of NCs not showing significant trends
Proposed Corrective Action¶
- Produce quarterly trend analysis reports.
- Include all improvement sources.
- Share insights with teams.
Verification¶
- [x] Four consecutive quarterly reports produced — addressed by the control recorded at closure.
- [x] Evidence of actions from trend identification.
Points noted¶
- Visual trend displays
- Predictive indicators
- Benchmark comparisons
Feedback & Acknowledgments¶
Management supportive of increased trend visibility.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 02/10/2025 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 02/10/2025 |
Corrective Action Close Out¶
Target Completion: 31/01/2026
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 13/05/2026 |
| Verification By | S. Ashton | HSQE Consultant | 13/05/2026 |
Closure¶
Closed 13/05/2026. Weekly Director / HSQE compliance call.
Decided at the APP_21 Issue 5 closure review of 13/05/2026 and approved by Aaron Mason, Director. Recorded on this report on 27/09/2026.
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 13/05/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | Four consecutive quarterly reports produced. | Alternative control adopted | Quarterly trend reporting to leadership was replaced by the standing weekly Director / HSQE compliance call. |
| 2 | Evidence of actions from trend identification. | Met | Actions arising are raised as CARs and recorded on this register. |
Verified by Sean Ashton, HSQE Consultant, on 13/05/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.
Status: CLOSED 13/05/2026 — Weekly Director / HSQE compliance call.