Corrective Action Report 019

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202514-01
Date: 02/10/2025
CAR ID: CAR-2025-019 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Corrective Actions / Trend Analysis
Requirement/Clause No.(s): ISO 9001/14001/45001:2015 - Clause 10.2
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Trend analysis performed but not formally reported outside management review meetings, limiting proactive improvement opportunities.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Create quarterly trend report format (31/12/2025)
2. Schedule quarterly analysis sessions (From Q1 2026)
3. Distribute reports to leadership team

Root Cause

Primary Cause: Annual reporting cycle deemed sufficient  Contributing Factors: Low volumes of NCs not showing significant trends

Proposed Corrective Action

1. Produce quarterly trend analysis reports.
2. Include all improvement sources.
3. Share insights with teams.

Verification

1. [ ] Four consecutive quarterly reports produced.
2. [ ] Evidence of actions from trend identification.

Recommendations

1. Visual trend displays
2. Predictive indicators
3. Benchmark comparisons

Feedback & Acknowledgments

Management supportive of increased trend visibility.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	02/10/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	02/10/2025

Corrective Action Close Out

Target Completion: 31/01/2026

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN