Training and Competence¶
This section provides an overview of training requirements, competence management, and staff development at A M Water Services.
Training Framework¶
A M Water Services maintains a comprehensive training framework to ensure all personnel have the competence required to perform their roles safely and effectively. This includes:
- Induction Training - All new starters complete a structured induction programme
- Statutory Training - Mandatory training required by law and industry standards
- Role-Specific Training - Training tailored to specific job functions
- Continuing Professional Development - Ongoing skills development and refresher training
Key Training Areas¶
Health and Safety Training¶
| Training | Purpose | Validity |
|---|---|---|
| Fire Warden / Fire Marshal Training | Building fire safety and evacuation procedures | As stated on the certificate |
| Fire Safety Awareness | General fire precautions and evacuation for all staff | As stated on the certificate |
| Fire Extinguisher Awareness | Safe use of first-aid firefighting equipment | As stated on the certificate |
| Emergency First Aid at Work | Workplace first aid response | 3 years |
| Mental Health First Aider | Mental health awareness and support | 2 years |
| NEBOSH Certificate | National health and safety qualification | Ongoing |
Renewal is driven by the expiry recorded on each certificate held, not by an assumed interval. The expiry dates in force are published on the staff training records and in APP_12.
Operational Training¶
| Training | Purpose | Provider |
|---|---|---|
| EUSR Water Hygiene | Water industry hygiene standards | EU Skills |
| SMSTS | Site Management Safety Training Scheme | CITB |
| Plant Operations | Equipment and vehicle operation | Various |
Training Records¶
Training records are maintained for all personnel including:
- Training certificates and qualifications
- Expiry dates and renewal requirements
- Competency assessments
- Training needs analysis
Statutory Training Certificates¶
Certificates are held on the portal against each individual, with the awarding body, certificate number, award date and expiry recorded:
Operational tickets — EUSR Water Hygiene, NRSWA street works, plant and confined-space qualifications — are held in the live register described at APP_13 and in ComplianceTrack, rather than listed here.
Training Matrix¶
The Training Matrix (APP_12) details:
- Minimum competency requirements by role
- Mandatory training for all personnel
- Optional development training
- Refresher training schedules
Induction Process¶
New employee induction follows the Induction Process Procedure (IPP001) which covers:
- Company introduction and values
- Health and safety orientation
- Environmental awareness
- Quality requirements
- Role-specific training needs
- Equipment and PPE familiarisation
Recruitment¶
The Recruitment Procedure (RP001) ensures:
- Competency requirements are defined for each role
- Candidates are assessed against requirements
- Qualifications are verified before appointment
- Training gaps are identified and addressed
Related Documents¶
- APP_12 - Training Matrix
- APP_13 - Tickets and Qualifications Tracking Reference
- IPP001 - Induction Process Procedure
- RP001 - Recruitment Procedure
This document forms part of A M Water Services Limited's Integrated Management System.