Corrective Action Report 006

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202505-01
Date: 24/09/2025
CAR ID: CAR-2025-006 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Performance Evaluation / Analysis
Requirement/Clause No.(s): ISO 9001/14001/45001:2015 - Clause 9.1.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Monthly KPI data collected and reviewed but formal analysis methodology relies on management experience rather than structured analytical approaches. S.O.P_6.1 could be enhanced with documented trend analysis techniques.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Develop trend analysis template (30/11/2025)
2. Train management team on statistical methods (31/12/2025)
3. Implement structured analysis approach (31/01/2026)

Root Cause

Primary Cause: Reliance on experiential knowledge without documented methodology Contributing Factors: Small data volumes not requiring complex analysis

Proposed Corrective Action

1. Create simple statistical process control charts for key metrics.
2. Document analysis methods in S.O.P_6.1.
3. Provide basic training on trend identification.

Verification

1. [ ] Three months of KPI reports using structured analysis.
2. [ ] Evidence of trend identification leading to actions.

Recommendations

1. Excel templates for consistency
2. Quarterly trend review sessions
3. Visual dashboards for trends

Feedback & Acknowledgments

Management recognises value of structured approach for business growth.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	24/09/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	24/09/2025

Corrective Action Close Out

Target Completion: 31/01/2026

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN