Corrective Action Report 011

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202507-02
Date: 25/09/2025
CAR ID: CAR-2025-011 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Environmental Management / Emergency Response
Requirement/Clause No.(s): ISO 14001:2015 - Emergency Preparedness
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Environmental emergency procedures understood by operatives but drill records lack detail on scenarios tested and lessons learned. Enhanced documentation would support continuous improvement.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Develop drill scenario schedule (30/11/2025)
2. Create drill report template (15/12/2025)
3. Conduct first documented drill (31/01/2026)

Root Cause

Primary Cause: Focus on drill completion rather than learning capture  Contributing Factors: Simple drill records don't prompt for improvement opportunities

Proposed Corrective Action

1. Create varied scenario schedule (fuel spills, hydraulic leaks, contamination).
2. Document outcomes and improvements.
3. Share lessons learned.

Verification

1. [ ] Three documented drills with different scenarios.
2. [ ] Evidence of improvements from lessons learned.

Recommendations

1. Photographic drill records
2. Cross-team learning sessions
3. Emergency response refreshers

Feedback & Acknowledgments

Teams recognise value of varied scenarios for preparedness.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	25/09/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	25/09/2025

Corrective Action Close Out

Target Completion: 31/01/2026

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN