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Integrated Health, Safety, Quality & Environment (HSQE) Policy

Purpose

A M Water Services Ltd recognises that excellence in Health, Safety, Quality and Environmental management is fundamental to our success as a water infrastructure contractor. This policy demonstrates our commitment to protecting people, delivering quality services, and safeguarding the environment whilst operating under our motto "#TEAM - Together Everyone Achieves More".

Scope

This policy applies to all A M Water Services operations including water main repairs and maintenance, grab services, aggregate delivery, and all associated activities at customer sites and our Northampton headquarters.

Policy Statement

A M Water Services Ltd commits to:

  • Legal Compliance - Meeting all requirements including HSE legislation, Water Regulations, ISO 9001/14001/45001 standards
  • Risk Prevention - Identifying hazards and implementing controls to prevent injury, ill health, quality failures and environmental harm
  • Continuous Improvement - Setting measurable objectives and regularly reviewing performance through management systems
  • Resource Provision - Providing adequate equipment, training and supervision to enable safe, quality work delivery

Management Responsibilities

Directors shall:

  • Lead by example and demonstrate visible commitment to HSQE
  • Ensure adequate resources for HSQE management
  • Review HSQE performance quarterly and set improvement targets
  • Ensure legal compliance and maintain ISO certifications
  • Investigate serious incidents and implement corrective actions

Supervisors shall:

  • Ensure operatives have required training (EUSR, NRSWA, Confined Space)
  • Monitor compliance with method statements and permits
  • Report incidents and near misses immediately
  • Maintain quality standards and customer satisfaction

Employee Responsibilities

All employees shall:

  • Conduct risk assessments and implement safe systems of work
  • Follow safe systems of work and wear required PPE
  • Report hazards, incidents and near misses without delay
  • Maintain competence through training and assessment
  • Protect the environment by preventing spills and managing waste correctly
  • Deliver quality work meeting customer specifications
  • Challenge unsafe acts and stop work if conditions are unsafe

Specific Commitments

Health & Safety: Zero tolerance for unsafe acts | Risk assessment before all tasks | Emergency response readiness Quality: Right first time delivery | Customer satisfaction monitoring Environment: Pollution prevention | Waste minimisation | Sustainable procurement where practicable

Implementation

This policy is communicated through induction training, toolbox talks, and display at all sites. Performance is monitored through audits, inspections, and KPI tracking with results reviewed at monthly management meetings.

This policy will be reviewed annually and updated in response to legislative changes or operational requirements.

Signed:

Aaron Mason Director A M Water Services Ltd 1st July 2026

Where this policy is implemented

This block is portal navigation, not part of the policy. The policy wording and the Word controlled copy below are unchanged. It links the policy to the procedures that deliver it and the records that evidence it.

Local controlled copy

Word version of this controlled document (for offline / paper records):

Download POL_HSQE_00 (.docx)

The page above and the Word copy are the same policy. The Word copy carries the AMWS letterhead and the Director’s signature and is the signed original, so where the two ever differ on the approval date or the issue, the Word copy governs and the page is corrected to it.

Document control

Document Reference POL_HSQE_00
Revision 3
Issue Date 1st July 2026
Next Review 1st July 2027
Status Uncontrolled when printed