Corrective Action Report 007¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202613-01
Date: 06/05/2026
CAR ID: CAR-2026-007
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Management Review / Worker Consultation
Requirement/Clause No.(s): ISO 45001:2018 - Clause 9.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Rolled forward from CAR-2025-018. Worker-consultation evidence (TBT attendance template, operative questions captured during Aaron's informal site visits, the planned AMWS H&S Culture Survey (Onyx Operations) Q3 2026 rollout) is generated continuously, but no roll-up format is yet defined for inclusion in the September 2026 Management Review pack.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Define a 1-page worker-consultation summary template (31/08/2026)
- Populate from May–August 2026 TBT records and site-visit actions; include in the September MR pack
Root Cause¶
Primary Cause: Worker-consultation input is captured continuously but never formatted as a discrete Management Review input. Contributing Factors: MR pack structure predates the 2026 TBT Programme and Culture Survey.
Proposed Corrective Action¶
- Create a 1-page worker-consultation roll-up template.
- Populate from TBT_PROG_01 records, APP_21 operative-raised actions, and (from Q3 2026) the AMWS H&S Culture Survey.
Verification¶
- [x] Worker-consultation roll-up template exists.
- [x] September 2026 MR pack includes a populated copy.
Points noted¶
- Keep it to one page so it is sustainable.
- Carry the same template forward each MR cycle.
Feedback & Acknowledgments¶
Raised by the 2026 internal-audit cycle (IA202613). Owner and target agreed at the standing weekly Director / HSQE compliance call.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 06/05/2026 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 06/05/2026 |
Corrective Action Close Out¶
Target Completion: 31/08/2026
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 09/09/2026 |
| Verification By | S. Ashton | HSQE Consultant | 09/09/2026 |
Closure¶
FORM_WCC_01 Weekly Compliance Call Record was issued 04/09/2026 and carries worker-raised items as a standing prompt. The September 2026 Management Review pack takes worker consultation as a distinct input rather than an assumed one. This also closes the substance of CAR-2025-018.
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 09/09/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | Worker-consultation roll-up template exists. | Met | FORM_WCC_01 issued as the worker-consultation roll-up template. |
| 2 | September 2026 MR pack includes a populated copy. | Met | The September 2026 Management Review pack carries a populated FORM_WCC_01. |
Verified by Sean Ashton, HSQE Consultant, on 09/09/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.
Recorded in APP_21, which is the controlled non-conformance register.
Status: CLOSED 09/09/2026 — owner Sean Ashton; target close was 31/08/2026