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Corrective Action Report 007

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202613-01
Date: 06/05/2026
CAR ID: CAR-2026-007 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Management Review / Worker Consultation
Requirement/Clause No.(s): ISO 45001:2018 - Clause 9.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION (rolled forward from CAR-2025-018): Worker-consultation evidence (TBT attendance template, operative questions captured during Aaron's informal site visits, the planned AMWS H&S Culture Survey (Onyx Operations) Q3 2026 rollout) is generated continuously, but no roll-up format is yet defined for inclusion in the September 2026 Management Review pack.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

  1. Define a 1-page worker-consultation summary template (31/08/2026)
  2. Populate from May–August 2026 TBT records and site-visit actions; include in the September MR pack

Root Cause

Primary Cause: Worker-consultation input is captured continuously but never formatted as a discrete Management Review input. Contributing Factors: MR pack structure predates the 2026 TBT Programme and Culture Survey.

Proposed Corrective Action

  1. Create a 1-page worker-consultation roll-up template.
  2. Populate from TBT_PROG_01 records, APP_21 operative-raised actions, and (from Q3 2026) the AMWS H&S Culture Survey.

Verification

  1. [ ] Worker-consultation roll-up template exists.
  2. [ ] September 2026 MR pack includes a populated copy.

Recommendations

  1. Keep it to one page so it is sustainable.
  2. Carry the same template forward each MR cycle.

Feedback & Acknowledgments

Raised by the 2026 internal-audit cycle (IA202613). Owner and target agreed at the standing weekly Director / HSQE compliance call.

Corrective Action Report Prepared By

CAR Prepared By Signature Position Date
Sean Ashton S. Ashton HSQE Consultant 06/05/2026
CAR Reviewed By Signature Position Date
Aaron Mason A. Mason Director 06/05/2026

Corrective Action Close Out

Target Completion: 31/08/2026

Corrective Action Completed Signature Position Date
Actioned by
Verification By

Status: OPEN — owner Sean Ashton; target close 31/08/2026