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Internal Audit Report

Audit Identification: IA202606
Area: Improvement
Audit Date: 5th May 2026
Auditor: Sean Ashton (HSQE Consultant, Onyx Operations)
Date Completed: 5th May 2026
Findings: 0 Non-conformities, 0 Observations
Scope: ISO 9001:2015 / 14001:2015 / 45001:2018 — Clauses 10.1–10.3
Document Number: FORM_INTAR001 Rev 1 ID 01/09/2025
Builds on prior audit: IA202506 (24/09/2025) — 0 NC, 2 OBS

Executive Summary

This audit re-examined Improvement processes one year on from IA202506. Both 2025 observations are now closed:

  • CAR-2025-008 (operative suggestions captured into improvement system) — closed. The new TBT Programme (TBT_PROG_01) issued 04/05/2026 embeds an attendance template per session that includes a "Issues raised / actions" capture column. The Director Site-Tour Programme (FORM_DST_01) also captures operative engagement and questions explicitly. Sample: the 28/04/2026 Westleigh Road tour captured one operative question about glove wear-rate on aggregate-handling shifts which routed via Aaron Mason to Leanne for Lapwing-glove specification review (CAR-2026-IAF-003).
  • CAR-2025-009 (quarterly NC trend analysis) — closed. The standing weekly Director / HSQE compliance call provides routine real-time review of new NCRs / CARs; the 5 P1 gap-closure items + 5 new 2026-IA CARs are visible at programme level. Quarterly trend roll-up is now embedded in the cadence.

The 2026 IA cycle itself is generating CARs on a planned basis (CAR-2026-001 through CAR-2026-005 from IA202601–04, with CAR-2026-006 from IA202605 and likely more from this and remaining audits) — demonstrating that the improvement system is operating as designed.

No new observations.

Year-on-year follow-up — IA202506 outcomes

2025 ref 2025 finding (summary) Status in 2026 audit
OBS-06-01 / CAR-2025-008 Operative suggestions not always formally captured Closed. TBT Programme attendance template + Director Site-Tour record both capture operative engagement explicitly. First 2026 site tour produced one such captured action.
OBS-06-02 / CAR-2025-009 Quarterly trend analysis of NC data Closed. Standing weekly Director / HSQE compliance call provides routine review; programme-level visibility through gap-closure tracker.

Introduction

This audit examined the Improvement processes (clauses 10.1 general; 10.2 nonconformity & corrective action; 10.3 continual improvement) one year on from IA202506.

Aims & Objectives

  1. Confirm closure of IA202506 OBS-06-01 and OBS-06-02
  2. Verify the corrective-action workflow operates from observation → owner → close-out (testing on the 2026-IA CARs raised so far)
  3. Confirm worker participation channels exist and are used (TBT Programme + Director Site Tours + weekly compliance call)
  4. Review continual improvement evidence including the 2026 IMS rebuild as a substantive improvement programme

Audit Method

  • Document Review: APP_21 NC Register Rev 3, gap-closure tracker, SOP 7.1 Complaints / NCR / Corrective Action Rev 3 HTML, SOP 7.2 Continual Improvement Rev 3 HTML, TBT_PROG_01 Toolbox-Talk Programme + 3 priority briefs, FORM_DST_01 Director Site-Tour Programme + first 2026 record.
  • Interviews Conducted: Directors (Aaron + Leanne Mason), Site Supervisor (Jason May), HSQE Consultant.
  • Observations: 2026-IA CAR pipeline traced from raise → owner → target date; the substantive improvement portfolio of 2025–26 (44-SOP HTML migration, 2 new policies, 1 new RA, KPI simplifications, BCP testing-log backfill, supplier SAR refresh) reviewed.
  • Sampling: All 6 CAR-2026-xxx open at audit date; the 5 most recent IAF improvement entries; the 28/04/2026 Director Site-Tour record.

Non-conformities

No non-conformities identified.

Observations

No observations identified.

Conclusions

Improvement is the area where the 2025–26 cycle has matured most visibly:

Areas Meeting Requirements (sustained from IA202506):

  • APP_21 continues to operate as the canonical NC / CAR register
  • SOP 7.1 / 7.2 continue to define the corrective-action and continual-improvement frameworks (now in the rebuilt HTML SOP format)
  • Improvement suggestions continue to flow through toolbox talks and team meetings

New strengths since IA202506:

  • Substantive 2025–26 improvement portfolio. The IMS itself has been a multi-month improvement project: 44 SOPs rebuilt, 2 new policies, 1 new RA, 7 retired generic role labels, 4 KPI/Aspect simplifications, 32 supplier SARs, BCP testing-log backfill, IT-Security policy, Mental-Health policy, Right-to-Work procedure, PTW template, Director Site-Tour programme, TBT programme, Recycling note, Sustainability note. Each captured in change-log entries — the auditor can trace continual improvement at clause-10.3 level by reading those entries alone.
  • Worker participation evidence — TBT_PROG_01 attendance template + Director Site-Tour record both explicitly capture operative input. First proof point on 28/04/2026 (Westleigh Road, glove-spec question routed to Leanne).
  • 2026-IA CAR pipeline. Within one week of audit start (IA202601 on 28/04), 5 CARs raised, 5 owners named, 5 target dates set, all visible in the gap-closure tracker.

Recommendations

  1. Continue to capture operative input via the TBT attendance template and Director Site-Tour records — first month of operation establishes the pattern.
  2. At the September 2026 Management Review, report the 2025–26 improvement portfolio as the substantive evidence for clause 10.3.
  3. Track 2026-IA CAR close-out cadence — target ≥80% closed within target date.

Feedback & Acknowledgments

Full cooperation. The volume of substantive improvement delivered in the 2025–26 cycle made this audit's evidence-gathering straightforward.

Audit Report Prepared By

Name Position Signature Date
Sean Ashton HSQE Consultant S. Ashton 05/05/2026
Aaron Mason Director A. Mason 05/05/2026

Corrective Action Close Out

No CARs raised by this audit.