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Corrective Action Report 021

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202515-02
Date: 03/10/2025
CAR ID: CAR-2025-021 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Legal Compliance / Communication
Requirement/Clause No.(s): ISO 14001/45001:2015 - Clause 6.1.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Safety legislation changes communicated via toolbox talks but broader regulatory updates (environmental, water quality) could be enhanced with visual aids for operative level.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

  1. Design one-page visual updates (30/11/2025)
  2. Create notice board displays (15/12/2025)
  3. Monthly regulatory highlights (From January 2026)

Root Cause

Primary Cause: Focus on verbal communication for regulatory changes  Contributing Factors: Complex regulations difficult to simplify visually

Proposed Corrective Action

  1. Develop visual compliance updates for site boards.
  2. Use infographics and simple messaging.
  3. Role-specific requirement cards.

Verification

  1. [ ] Visual displays implemented at all sites.
  2. [ ] Operative awareness assessment showing improvement.

Recommendations

  1. Compliance calendar
  2. Regulatory change alerts
  3. Pocket compliance guides

Feedback & Acknowledgments

Operatives supportive of visual communication aids.

Corrective Action Report Prepared By

CAR Prepared By Signature Position Date
Sean Ashton S. Ashton HSQE Consultant 03/10/2025
CAR Reviewed By Signature Position Date
Aaron Mason A. Mason Director 03/10/2025

Corrective Action Close Out

Target Completion: 30/11/2025

Corrective Action Completed Signature Position Date
Actioned by
Verification By

Status: OPEN