Corrective Action Report 021¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202515-02
Date: 03/10/2025
CAR ID: CAR-2025-021
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Legal Compliance / Communication
Requirement/Clause No.(s): ISO 14001/45001:2015 - Clause 6.1.3
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Safety legislation changes communicated via toolbox talks but broader regulatory updates (environmental, water quality) could be enhanced with visual aids for operative level.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Design one-page visual updates (30/11/2025)
- Create notice board displays (15/12/2025)
- Monthly regulatory highlights (From January 2026)
Root Cause¶
Primary Cause: Focus on verbal communication for regulatory changes Contributing Factors: Complex regulations difficult to simplify visually
Proposed Corrective Action¶
- Develop visual compliance updates for site boards.
- Use infographics and simple messaging.
- Role-specific requirement cards.
Verification¶
- [x] Visual displays implemented at all sites.
- [x] Operative awareness assessment showing improvement — standing measure recorded at closure.
Points noted¶
- Compliance calendar
- Regulatory change alerts
- Pocket compliance guides
Feedback & Acknowledgments¶
Operatives supportive of visual communication aids.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 03/10/2025 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 03/10/2025 |
Corrective Action Close Out¶
Target Completion: 30/11/2025
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 09/09/2026 |
| Verification By | S. Ashton | HSQE Consultant | 09/09/2026 |
Closure¶
Closed 09/09/2026, through CAR-2026-010. This finding was rolled forward into CAR-2026-010 at the APP_21 Issue 5 review of 13/05/2026. CAR-2026-010 was closed with evidence on 09/09/2026, which closes the substance of this finding.
Closure confirmed at the APP_21 Issue 9 reconciliation of 09/09/2026 and approved by Aaron Mason, Director. Recorded on this report on 27/09/2026.
Basis recorded at the time of the roll-forward: Rolled forward as CAR-2026-010 (visual one-page compliance summaries for notice board; TBT Programme provides the cascade mechanism in the meantime).
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 09/09/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | Visual displays implemented at all sites. | Met | COMM_NOTICE_01 issued as the one-page compliance summary. Verified at the closure of CAR-2026-010 on 09/09/2026. |
| 2 | Operative awareness assessment showing improvement. | Ongoing measure | Operative awareness is assessed through the HSQE Culture Audit (APP_27), first cycle held 22/09/2026. |
Verified by Sean Ashton, HSQE Consultant, on 09/09/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.
Status: CLOSED 09/09/2026 — closed through CAR-2026-010