Corrective Action Report 014

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202510-01
Date: 26/09/2025
CAR ID: CAR-2025-014 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Risk Management / Review Frequency
Requirement/Clause No.(s): ISO 9001/14001/45001:2015 - Clause 6.1.1
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Risk & Opportunity Register reviewed annually. High-scoring risks (14-19 range) would benefit from more frequent review to ensure controls remain effective.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Define risk-based review frequencies (30/11/2025)
2. Schedule quarterly reviews for high risks (Starting Q1 2026)
3. Update S.O.P_3.2 with new frequencies (31/12/2025)

Root Cause

Primary Cause: Standard annual review applied to all risks regardless of score  Contributing Factors: Resource efficiency considerations

Proposed Corrective Action

1. Implement tiered review: Quarterly for high risks (14+), bi-annual for medium (8-13), annual for low (<8).

Verification

1. [ ] Evidence of quarterly reviews completed for all high-risk items.
2. [ ] Updated procedure reflecting new approach.

Recommendations

1. Risk dashboard for visibility
2. Automated review reminders
3. Effectiveness metrics for controls

Feedback & Acknowledgments

Management recognises value of proportionate review approach.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	26/09/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	26/09/2025

Corrective Action Close Out

Target Completion: 31/12/2025

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN