Corrective Action Report 003¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202502-02
Date: 22/09/2025
CAR ID: CAR-2025-003
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Planning / Environmental Management
Requirement/Clause No.(s): ISO 14001:2015 - Clause 6.1.2
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Environmental aspects register (APP_06) and risk register (APP_05) comprehensive but could benefit from clearer cross-referencing. Vehicle emissions aspect (score 17) not explicitly linked to corresponding business risk.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Add reference column to both registers (31/12/2025)
- Create visual mapping matrix (31/01/2026)
- Update procedures to maintain linkage (28/02/2026)
Root Cause¶
Primary Cause: Registers developed separately during implementation Contributing Factors: Integration opportunity not identified in initial design
Proposed Corrective Action¶
- Create cross-reference matrix linking environmental aspects to business risks.
- Update both registers with reference columns.
- Include in quarterly review process.
Verification¶
- [x] Completed mapping showing all high-score aspects linked to risks.
- [x] Updated registers with active cross-references.
Points noted¶
- Visual display of key aspect-risk relationships
- Quarterly integration review
- Training on integrated thinking
Feedback & Acknowledgments¶
HSQE Consultant to lead mapping exercise with input from operations team.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 22/09/2025 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 22/09/2025 |
Corrective Action Close Out¶
Target Completion: 28/02/2026
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 09/09/2026 |
| Verification By | S. Ashton | HSQE Consultant | 09/09/2026 |
Closure¶
Closed 09/09/2026, through CAR-2026-002. This finding was rolled forward into CAR-2026-002 at the APP_21 Issue 5 review of 13/05/2026. CAR-2026-002 was closed with evidence on 09/09/2026, which closes the substance of this finding.
Closure confirmed at the APP_21 Issue 9 reconciliation of 09/09/2026 and approved by Aaron Mason, Director. Recorded on this report on 27/09/2026.
Basis recorded at the time of the roll-forward: Aspects 1 (Emissions) and 9 (Energy Use) cross-referenced; remaining 12 aspects rolled forward as CAR-2026-002.
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 09/09/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | Completed mapping showing all high-score aspects linked to risks. | Met | APP_06 Issue 4 links the significant aspects to APP_05. Verified at the closure of CAR-2026-002 on 09/09/2026. |
| 2 | Updated registers with active cross-references. | Met | The system-wide cross-reference pass of 09/09/2026 added a Related documents section to every controlled document. |
Verified by Sean Ashton, HSQE Consultant, on 09/09/2026 and approved by Aaron Mason, Director, at the APP_21 issue recorded above. The close-out block is completed accordingly.
Status: CLOSED 09/09/2026 — closed through CAR-2026-002