IAF-2025-001 — Kpi Corrective Actions
IMPROVEMENT ACTIVITY FORM 1: KPI CORRECTIVE ACTIONS¶
Reference Number: IAF-2025-001
Date: 14/10/2025
Improvement Activity Project Title: Implementation of Outstanding KPI Measurements and Systems
Improvement Methodology: Plan-Do-Check-Act (PDCA)
Change Agent: Aaron Mason (Director)
Team Members: Leanne Mason, Sean Ashton (Onyx Operations), Operations Team
Issue/Problem Statement:¶
Seven KPIs from APP_11 Register require corrective action implementation to establish baseline measurements and tracking systems. These include rework rate measurement, training plan revision, fleet CO2 monitoring, sustainable supplier assessment, carbon monitoring system, team effectiveness baseline, and employee suggestion scheme.
Goal/Target Statement:¶
Establish comprehensive measurement systems and processes for all identified KPIs by Q1 2026, enabling data-driven decision making and continuous improvement across quality, environmental, and business sustainability objectives.
Business Case & Possible Benefits:¶
- Enhanced operational visibility through measurable performance indicators
- Improved resource allocation based on actual performance data
- Demonstration of ISO compliance through systematic monitoring
- Support for WIRS accreditation application
- Reduced environmental impact through monitored improvements
- Increased employee engagement through suggestion scheme
Cost/Benefits of Implementation:¶
- Cost: Estimated £15,000 (monitoring systems, software, training)
- Time: 6 months full implementation
- Benefits: Reduced rework costs (target <5%), improved customer satisfaction, environmental compliance, enhanced team collaboration
Action Plan¶
| Action | Responsibility | Deadline | Budget | Status |
|---|---|---|---|---|
| Establish rework rate measurement system | Aaron Mason | 31/08/2025 | £2,000 | Pending |
| Complete staff training review and SMSTS | Aaron Mason | 30/09/2025 | £5,000 | In Progress |
| Implement fleet CO2 monitoring system | Fleet Manager | 31/12/2025 | £3,000 | Planning |
| Develop supplier assessment framework | Leanne Mason | 30/11/2025 | £1,000 | In Development |
| Deploy carbon monitoring platform | Sean Ashton | 30/09/2025 | £2,000 | In Progress |
| Conduct team effectiveness baseline survey | HR/Aaron Mason | 31/08/2025 | £500 | Planning |
| Launch employee suggestion scheme | Aaron Mason | 31/10/2025 | £1,500 | Development |
Improvement Programme Start Date: 01/08/2025
Target Finish Date: 31/03/2026
Target Review Date: Monthly (30th of each month)
Overall Responsibility: Aaron Mason
Next Review Date: 30/11/2025
Approved By:
Aaron Mason, Director
Date: 14/10/2025
Document Control:
Issue 1 | Date: 14/10/2025
Next Review: As required based on project progress
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