Corrective Action Report 012¶
A M Water Services Limited¶
QEHS/NCR Ref: OBS-IA202508-01
Date: 25/09/2025
CAR ID: CAR-2025-012
Document Number: FORM_CAR001 Rev 1 ID 01/09/2025
Process/Area/Department: Health & Safety Management / Reporting
Requirement/Clause No.(s): ISO 45001:2018 - Incident Investigation
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement
Details of Observation¶
Statement of Observation: Near-miss reporting rate below target KPI of 10 per month. While no incidents have occurred, increased near-miss reporting would provide more learning opportunities.
Planned Actions¶
Containment Action(s), including correction, with supporting completion date(s):
- Launch positive reporting campaign (30/11/2025)
- Implement monthly recognition programme (01/12/2025)
- Share near-miss learning in toolbox talks (Ongoing from December)
Root Cause¶
Primary Cause: Cultural perception that near-misses reflect negatively on teams Contributing Factors: Lack of positive reinforcement for reporting
Proposed Corrective Action¶
- Monthly "Safety Champion" recognition for best near-miss report.
- Emphasise learning value.
- Remove any negative associations with reporting.
Verification¶
- [x] Achievement of 10+ near-miss reports per month for 3 consecutive months — carried by the successor report.
Points noted¶
- Anonymous reporting option
- Near-miss learning board
- Quarterly safety awards
Feedback & Acknowledgments¶
Aaron Mason committed to positive safety culture reinforcement.
Corrective Action Report Prepared By¶
| CAR Prepared By | Signature | Position | Date |
|---|---|---|---|
| Sean Ashton | S. Ashton | HSQE Consultant | 25/09/2025 |
| CAR Reviewed By | Signature | Position | Date |
| --- | --- | --- | --- |
| Aaron Mason | A. Mason | Director | 25/09/2025 |
Corrective Action Close Out¶
Target Completion: 28/02/2026
| Corrective Action Completed | Signature | Position | Date |
|---|---|---|---|
| Actioned by | S. Ashton | HSQE Consultant | 13/05/2026 |
| Verification By | S. Ashton | HSQE Consultant | 13/05/2026 |
Closure¶
Closed 13/05/2026 — superseded by CAR-2026-009. The finding was transferred into CAR-2026-009 at the APP_21 Issue 5 review of 13/05/2026 and this report was closed on that transfer. CAR-2026-009 is the live record and carries the owner, the current target and the verification. This report is retained as the origin of the finding and is not separately actioned, so the 2025 target date above no longer applies.
Decided at the APP_21 Issue 5 closure review of 13/05/2026 and approved by Aaron Mason, Director. Recorded on this report on 27/09/2026.
Clause of record: ISO 45001:2018 Clause 10.2 — Incident investigation and near-miss reporting. The report names the subject rather than the clause; the clause was held in APP_21 and is recorded here so it travels with the record.
Owner of record: Sean Ashton (HSQE Consultant), as controller of audit-derived CARs under APP_21.
Verification outcome at 27/09/2026¶
| # | Verification criterion as written | Outcome | Basis |
|---|---|---|---|
| 1 | Achievement of 10+ near-miss reports per month for 3 consecutive months. | Transferred to successor | Criterion transferred to CAR-2026-009 at the APP_21 Issue 5 review of 13/05/2026 and held on that record. |
Verification is carried by CAR-2026-009, which holds the live action, its owner and its target. It is not duplicated here. This report is closed; the finding is not.
Status: CLOSED 13/05/2026 — superseded by CAR-2026-009, which carries the finding