Corrective Action Report 012

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202508-01
Date: 25/09/2025
CAR ID: CAR-2025-012 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Health & Safety Management / Reporting
Requirement/Clause No.(s): ISO 45001:2018 - Incident Investigation
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review

Details of Nonconformity

Statement of Nonconformity: OBSERVATION: Near-miss reporting rate below target KPI of 10 per month. While no incidents have occurred, increased near-miss reporting would provide more learning opportunities.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

1. Launch positive reporting campaign (30/11/2025)
2. Implement monthly recognition programme (01/12/2025)
3. Share near-miss learning in toolbox talks (Ongoing from December)

Root Cause

Primary Cause: Cultural perception that near-misses reflect negatively on teams  Contributing Factors: Lack of positive reinforcement for reporting

Proposed Corrective Action

1. Monthly "Safety Champion" recognition for best near-miss report.
2. Emphasise learning value.
3. Remove any negative associations with reporting.

Verification

1. [ ] Achievement of 10+ near-miss reports per month for 3 consecutive months.

Recommendations

1. Anonymous reporting option
2. Near-miss learning board
3. Quarterly safety awards

Feedback & Acknowledgments

Aaron Mason committed to positive safety culture reinforcement.

Corrective Action Report Prepared By

CAR Prepared By	Signature	Position	Date
Sean Ashton	S. Ashton	HSQE Consultant	25/09/2025

CAR Reviewed By	Signature	Position	Date
Aaron Mason	A. Mason	Director	25/09/2025

Corrective Action Close Out

Target Completion: 28/02/2026

Corrective Action Completed	Signature	Position	Date
Actioned by
Verification By

Status: OPEN