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Corrective Action Report 008

A M Water Services Limited

QEHS/NCR Ref: OBS-IA202607-01
Date: 08/05/2026
CAR ID: CAR-2026-008 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Environmental Management / Emergency Preparedness
Requirement/Clause No.(s): ISO 14001:2015 - Clause 8.2
Type: ☑ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement

Details of Observation

Statement of Observation: Rolled forward from CAR-2025-011. APP_16 Emergency Preparedness & Response Matrix and SOP 5.4 are clear, and spill kits are in van packs and in date. There is no formal scenario-based environmental drill calendar covering fuel spill on highway, hydraulic leak at depth and contaminated-ground discovery during excavation, with documented lessons.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

  1. Hold one scenario-based environmental emergency drill before the September 2026 Management Review (30/09/2026)
  2. Capture outcomes into APP_16 testing log and APP_21

Root Cause

Primary Cause: The action as written was too large to fit the working week, so it was never started. It names three scenarios — fuel spill on the highway, hydraulic leak at depth, and contaminated ground discovered during excavation — which is half a day of preparation and delivery. Half a day has not been found in two cycles. The obstacle is the size of the action, not unwillingness to run it: the same team ran an unscheduled fuel spill drill at the depot on 24/04/2026 when it took twenty minutes. Contributing Factors: Environmental drills have happened reactively, prompted by a real incident or a kit check, rather than from a forward calendar, so nothing brings the next one due.

Proposed Corrective Action

  1. Pick one scenario (e.g. fuel spill on the highway) and run a documented drill.
  2. Record lessons into the APP_16 testing log; raise any actions in APP_21.

Verification

  1. [x] One environmental drill held and recorded in the APP_16 testing log, with the outcome and the consequence — what the drill changed, not only that it passed. Held 30/09/2026, recorded in the APP_16 testing log: diesel release onto yard hardstanding, run by Jason May, observed by Sean Ashton, outcome recorded with the learning taken from it.
  2. [x] Any failure observed on the day raised on this register with an owner and a date. Checked against the observation sheet on the day: the drill ran clean and raised no failure needing an owner and a date. The learning taken from it is recorded in the APP_16 entry.
  3. [x] The programme continues beyond this drill — the remaining scenarios are held in the APP_16 response matrix and one is drawn from it each cycle, so the programme does not stop at one.

Points noted

  1. Rotate the scenario each year from the APP_16 matrix.
  2. Pair with the BCP desktop where practical to save coordination effort.

Feedback & Acknowledgments

Raised by the 2026 internal-audit cycle (IA202607). Owner and target agreed at the standing weekly Director / HSQE compliance call.

Corrective Action Report Prepared By

CAR Prepared By Signature Position Date
Sean Ashton S. Ashton HSQE Consultant 08/05/2026
CAR Reviewed By Signature Position Date
--- --- --- ---
Aaron Mason A. Mason Director 08/05/2026

Corrective Action Close Out

Target Completion: 30/09/2026

Corrective Action Completed Signature Position Date
Actioned by S. Ashton HSQE Consultant 30/09/2026
Verification By S. Ashton HSQE Consultant 30/09/2026

Closure

Held as planned. The drill was run on Wednesday 30 September 2026 at the AMWS yard, immediately following the evacuation drill, so that both were covered in one visit. One scenario was exercised as scoped: a diesel release from a van fuel can onto the yard hardstanding, using the existing spill station and van kit. Recorded in the APP_16 testing log.

The remaining two scenarios — hydraulic leak at depth and contaminated-ground discovery during excavation — are held in the APP_16 response matrix and drawn from it in the 2026–27 cycle rather than held open on this report.

Why the scope was reduced. As raised, the action named three scenarios — fuel spill on highway, hydraulic leak at depth and contaminated-ground discovery during excavation — which together amount to half a day of exercise. It was re-scoped on 26/09/2026 so that one scenario is run and recorded each cycle, on the basis that a single scenario is more likely to be exercised each cycle than a programme of three. The reduction is recorded here rather than dropped, and is carried as an input to the next Management Review.

Status: CLOSED 30/09/2026 — owner Sean Ashton + Jason May; drill held 30/09/2026; scope reduced to one scenario 26/09/2026, remaining scenarios held in the APP_16 response matrix