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The resources, competence and communication that make the rest of the system work. This section answers ISO 9001, ISO 14001 and ISO 45001 Clause 7 — the people doing the work are competent for it, they know what the system requires of them, and there is a route for information to travel in both directions.

Framework Details
Training requirements tracked 61 across all roles, in APP_12
Job descriptions 6 — JD001 to JD006
HSQE bulletins on record 16, April 2025 to date
Controlled By Sean Ashton (HSQE Consultant)
Approved By Aaron Mason, Managing Director

What sits where

Clause What it requires Where it is answered
7.1 Resources The people, infrastructure and equipment to run the system APP_14 Calibration & Equipment · the adequacy-of-resources statement in the annual Management Review
7.2 Competence People are competent on the basis of education, training or experience, and it is evidenced Competence & Training · APP_12 Training Matrix · APP_13 Tickets & Qualifications
7.3 Awareness People know the policy, their contribution, and the implications of not conforming Toolbox-Talk Programme · Acknowledgement Record
7.4 Communication Internal and external communication is determined and carried out HSQE Communications · SOP 2.2 · SOP 4.5
7.5 Documented information Documents and records are created, controlled and retained APP_24 Document Control Register · SOP 4.6 · SOP 4.7

Worker consultation and participation

ISO 45001 Clause 5.4 sits alongside Clause 7 in practice: consultation happens through the weekly Director and HSQE compliance call, the WhatsApp Works group for the crews, and the HSQE Culture Audit under objective B1. The procedure is SOP 2.2 Communication, Consultation & Worker Participation.