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Corrective Action Report 014

A M Water Services Limited

QEHS/NCR Ref: OBS-MR2026-03
Date: 01/06/2026
CAR ID: CAR-2026-014 Document Number: FORM_CAR001 Rev 1 ID 01/09/2025

Process/Area/Department: Training & Competence / Leadership
Requirement/Clause No.(s): ISO 45001:2018 - Clause 5.1 Leadership and commitment; Clause 7.2 Competence
Type: ☐ Internal Audit ☐ Client Audit ☐ Inspection ☐ Complaint ☐ Sub-contractor ☐ Certification Review ☑ Management Review
Classification: ☐ Nonconformity ☑ Observation ☐ Opportunity for Improvement

Details of Observation

Statement of Observation: The September 2025 Management Review action for the Managing Director to complete SMSTS training (original target 31/12/2025) did not complete. SMSTS is the recognised site-management safety qualification for a principal contractor role and supports the leadership competence expected under Clause 5.1. The action is re-raised with a current target aligned to the 2026-27 training-investment cycle.

Planned Actions

Containment Action(s), including correction, with supporting completion date(s):

  1. Site safety management continues to rest on the Site Supervisor (Jason May) and the documented RAMS and permit arrangements
  2. No operational gap in the interim — the qualification strengthens the leadership evidence rather than filling a control gap

Root Cause

Primary Cause: Course availability and operational demand were not reconciled against the original target date. Contributing Factors: Framework delivery through 2025-26 left limited scheduling room; the action was not re-planned when the date passed.

Proposed Corrective Action

  1. Identify an SMSTS course date and book it.
  2. Complete and file the certificate against the training matrix (APP_12) and the Managing Director's record.

Verification

  1. [ ] Course booked with a confirmed date.
  2. [ ] Certificate filed on completion.

Points noted

  1. Book the date before the September 2026 Management Review so a date can be reported rather than an intention — this is the second cycle for this action.
  2. Capture the booking in the annual diary alongside the statutory training renewals so it is visible on the same forward view.

Feedback & Acknowledgments

Raised at the May 2026 interim Management Review and formally logged on 01/06/2026. Originates in a September 2025 Management Review action, converted to a corrective action at this review so that it carries a named owner, a target date and a verification route. Owner and target agreed by the Directors at the meeting.

Corrective Action Report Prepared By

CAR Prepared By Signature Position Date
Sean Ashton S. Ashton HSQE Consultant 01/06/2026
CAR Reviewed By Signature Position Date
--- --- --- ---
Aaron Mason A. Mason Director 01/06/2026

Corrective Action Close Out

Target Completion: 31/12/2026

Corrective Action Completed Signature Position Date
Actioned by
Verification By

Status: OPEN — owner Aaron Mason; target close 31/12/2026